excellent in
service

Service der besonderen Art

Flexibility, Responsiveness, Quality, Expertise, Friendly Service

Service of a Special Kind

  • Preventive maintenance that keeps your aggregate running smoothly.
  • Complete repair and rebuild service – even for competitor’s products.
  • -Stocking all the spare parts you need for ATEMAG products.

Our service experts are specialists at repairing or rebuilding aggregate heads. All service work is backed by our manufacturer’s warranty so you are assured “like new” performance.

Kompetent und professionell von erfahrenen Fachmonteuren durchgeführt, mit der Garantie des Herstellers.

Service of a Special Kind includes:

  • Fast and free quotes: If the delivery takes place until 1 pm usually you will receive your quote within 24 hours.
  • Worry-free aggregate service from pick-up to delivery. You can rest assured, knowing that your aggregate head will soon be repaired and restored to top performance.
  • Repaired aggregates are fully tested and backed by our manufacturer’s warranty to perform like new.
  • Going on vacation? That is a great time to send in your aggregate heads for inspection and overhaul service.

Once you try ATEMAG Service of a Special Kind you will never be satisfied with anything less.

Rebecca Wußler

Technical Sales / Service
Fon: +49 (0) 7832 9997 – 28
eMail: rwussler@atemag.de

Conditions for Repair

ATEMAG offers a repair service of aggregates of our own production as well as of other makes.

The repair will be executed within maximum 10 working days from release, provided that neither re-machining works at housing components nor a complete production of special components is required. Express repairs, even over weekends, are available at extra charge on request.

If the repair is released within 10 days from the date of offer, we grant a discount of 5 % in order to minimize our processing and storage costs.

If you want, we can arrange a pick-up of the aggregate at your company. You only have to package it and tell us when it is ready. There will be no extra costs. Only the freight costs get invoiced. Profit from the full ATEMAG Service.

Notice for our customers from not-EU-states:

Please send back your aggregate with UPS.

Do not use DHL/German parcel service. Because then, the package will go to the customs office.  So the shipment to ATEMAG can amount until 2-3weeks.

Please enclose this form with your shipment:

Download return delivery note